- We will arrive at Chubu International Airport before the ticket’s starting date. Can we exchange our coupons for ticket?
- Yes, you can. You can exchange your coupons anytime at designated exchange place by the time your tickets will start.
- Where can we exchange our coupons for tickets except Chubu International Airport?
- You can also find more designated voucher exchange counter which concerning about SHORYUDO Bus Pass.
- We will arrive at an airport after 21:00. Can will still exchange our coupons for tickets after we will get to the airport?
Please tell us the business hours of the exchange places.
- There are two exchange places at Chubu International Airport, details are as given bellow.
MEITETSU TRAVEL PLAZA / Business hours: 7:00 – 20:00
MEITETSU CHUBU INTERNATIONAL AIRPORT STATION /
Business hours: the first train of the day – 7:00, 20:00 – the last train of the day
- Can we make seat reservations? We would like to know how to reserve the seats.
- We don’t accept seat reservations. Please make your reservations by yourself at an operating bus company’s ticket counter.
- Can we make all seat reservations at MEITETSU BUS CENTER?
- You are not able to reserve all your bus seats at MEITETSU BUS CENTER. Each operating bus company has a different window to accept seat reservations
Please make your seat reservations at the operating bus company’s window.
- Do I have to use round-trip train tickets or bus tickets within the effective date of 3-Day Pass or 5-Day Pass?
(Including the tickets which access to airport and from airport)
- Yes, you do. You have to use those tickets within the effective date of 3-Day Pass or 5-Day Pass. For example,if the effective date of your 3-Day Pass is from Apr.1 to Apr.3 ,then you have to use it during the period.
- Is infant fee same as that of adult?
- It is for free, if the infant or child won’t take a seat. We don’t have child and infant fee rate.
- Do you accept other ways to exchange the tickets such as showing smartphone’s screen?
- No, we don’t. You must print out your coupons and hand it over the counter.
- Can we use train or limousine bus for two access tickets to Chubu Centrair International Airport, Nagoya ⇔ Nagoya station?
- Yes, you do. You can choose train or limousine bus.
- If I did not use the tickts, is it possible to refund that passenger ticket？
- I'm terribly sorry about that, once you have received the bus ticket, passenger tickets are not refundable.
- Is it possible to stop over from Airport Station to designated station for SHORYUDO Bus Pass?
- No stopover on this ticket.
- Can Japanese use SHORYUDO Bus Pass?
- Please note that customers with a Japanese passport can not use this ticket.