Personal Information Protection Policy

Meitetsu World Travel, Inc., (hereinafter referred to as "our company") upholds the management philosophy of "contributing to the development of a prosperous society by valuing 'encounters between people' and the 'communication' born from them." We practice our basic policies of "adherence to rules (thorough compliance with laws and regulations)," "fair business activities," "proactive communication activities," "ensuring safety," and "respect for people and society." Based on this philosophy and these policies, we strive to implement the following items to protect personal information or personal-related information (hereinafter, personal information and personal-related information are collectively referred to as "personal information, etc.") handled by the Company, including customer information.

1) Management System

Our company has established a personal information management system and built a management system for personal information protection that takes into account the business content of each department, and will conduct appropriate operation and management. Furthermore, the measures taken for the secure management of personal information, etc., are clearly stated in "Handling of Personal Information, etc."

2) Acquisition, Use, and Provision

Our company will acquire personal information, etc., appropriately in accordance with the personal information management system and will use and provide it within the scope of the purpose. If it becomes necessary to handle personal information beyond the scope of the purpose of use (out-of-scope use), we will do so after obtaining the consent of the individual concerned.

3) Ensuring Accuracy and Safety

Our company strives to keep personal information, etc., accurate and up-to-date, and to prevent unauthorized access, leakage, loss, or damage of personal information, etc., by taking necessary and appropriate preventive and corrective measures for reasonable security.

4) Compliance with Related Laws and Other Norms

Our company complies with laws, national guidelines, and other norms regarding the handling of personal information, etc.

5) Response to Complaints and Consultations

Our company will promptly respond to complaints and consultations regarding the personal information protection management system, respecting the rights of the individual and in accordance with internal regulations. Furthermore, if a customer requests notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or disclosure of third-party provision records of their own retained personal data, we will confirm the identity of the customer and respond promptly. Such responses will be handled by the "Customer Service Office," which is the contact point for consultations regarding personal information, etc.

6) Continuous Improvement

Our company will develop operational methods for the personal information management system and continuously review and improve it.

Established: January 7, 2005
Revised: June 19, 2025

Meitetsu World Travel Inc., Representative Director and President: Michio Iwakiri