Privacy Policy

Personal Information Protection Policy

Meitetsu World Travel, Inc., (hereinafter referred to as “the Company”) value the Corporate Philosophy of “We value 'the connections between people' and the 'communication arising from those relationships', thereby contributing to the development of a spiritually rich and prosperous society.", and practice the basic philosophy of "Legal Compliance with the Rules (ensuring full legal compliance)", "Corporate Social Responsibility (CSR)", "Proactive Communication", "Ensuring Safety," and "Respect for People and Society". Based on this philosophy and policy, we will collect and handle Personal Information or Personally Identifiable Information (hereinafter Personal Information and Personally Identifiable Information are collectively referred to as “Personal Information”) from the customers and the Company, and we will make every effort to implement the followings to protect the Personal Information.

1) Management System
The Company has established a Personal Information Protection Management System, and a management structure for the protection of Personal Information, considering the operational content of each department, and will be operating and managing appropriately. Additionally, the measures taken for "the measures of safety management of personal information" are clearly stated in the "Handling of Personal Information".
2) Collection, Use, and Disclosure
The Company will appropriately collect Personal Information, in accordance with the Personal Information Protection Management System, and will be using and disclosing only within the scope of the intended purpose. We may disclose the personal information beyond the scope of the intended purpose of use when appropriate, only after obtaining the consent of the individual concerned.
3) Ensuring Accuracy and Safety
The Company will make every effort to maintain Personal Information accurate and updated, and will take reasonable safety measures and every necessary measures for appropriate preventive and corrective measures, to prevent unauthorized access to personal information, data breach of personal information, or loss or destruction of personal information.
4) Compliance with relevant laws and regulations and other standards
The Company will comply with laws and regulations, national guidelines, and other norms regarding the handling of Personal Information.
5) Complaints and Inquiries
The Company will respond promptly to complaints and inquiries regarding the Personal Information Protection Management System, in accordance with internal regulations, and respecting the rights of the person concerned. In addition, in case a customer requests notification, disclosure, correction, addition, deletion, discontinue usage, erasure, suspension of provision to a third party, or disclosure of records of provision to third parties, the Company will promptly respond to requests, after confirming the identity of the customer. In such cases, the response will be from our "Customer Service Center", which is a consultation desk regarding Personal Information.
6) Continuous Improvement
The Company will develop the operational procedure of the Personal Information Protection Management System and will continuously make every effort to review and improve the procedure.

Established: January 7, 2005
Revised: June 19, 2025

Meitetsu World Travel Inc., Representative Director and President: Michio Iwakiri


The governing language of this document should be Japanese. Only the Japanese original should have the effect of a contract, and the English translation is made for reference purpose and should have no effect.