Privacy Policy

Personal Information Protection Policy

Meitetsu World Travel, Inc., (hereinafter referred to as “the Company”) value the Corporate Philosophy of “'meeting new people' and the ideas coming from the 'communications', contributing to the development of rich in the spirit and well-being society”, and practices the basic philosophy of "legal compliance with the rules (ensure full legal compliance)", "fair business practices", "positive communication", "ensuring safety", and "respect for others and society". Based on these philosophy and policy, we will collect and handle Personal Information or Personally Identifiable Information (hereinafter, Personal Information or Personally Identifiable Information collectively referred to as “Personal Information and others”) by the customers and the Company, we will strive to implement the followings to protect the Personal Information and others.

1) Management System

The Company has created a Personal information protection Management System, created a management system for the protection of personal information and others, considering the operational details of each department, and will be operating and managing appropriately. In addition, the measures taken for the measures of safety management of personal information, etc. are stated clearly in the "Handling of Personal Information, and others".

2) Obtain, Use, and Share

The Company will obtain Personal Information and others, appropriately in accordance with the Personal information protection Management System and will use and share within the scope of the purpose. We will share the personal information beyond the scope of the purpose of use (out-of-scope-of-use) where appropriate, we will do so after obtaining the consent of the individual concerned.

3) Ensuring Accuracy and Safety

The Company will strive to maintain Personal Information and others accurate, and content updated, to take reasonable safety measures and all necessary measures for appropriate preventive and corrective measures, to prevent unauthorized access to personal information and others, data breach of personal information and others, or loss or destruction of personal information and others.

4) Compliance with relevant laws and regulations and other standards

The Company will comply with laws and regulations, national guidelines, and other norms regarding the handling of Personal Information, and others.

5) Complaints and Inquiries

The Company will respond promptly to complaints and inquiries regarding the personal information protection management system, in accordance with internal regulations, respecting the rights of the person concerned. In addition, if a customer requests notification, disclosure, correction, addition, deletion, discontinue usage, erasure, suspension of provision to a third party, or disclosure of records of provision to third parties and others, the Company will promptly respond to requests, after confirming the identity of the customer. In such cases, the response will be from our "Customer Service Center", which is a consultation desk regarding personal information and others.

6) Continuous Improvement

The Company will develop the operation method of the personal information protection management system and will continuously strive to review and improve.

Established: January 7, 2005
Revised: June 19, 2025

Meitetsu World Travel Inc., Representative Director and President: Michio Iwakiri